Building Trust In The Workplace
Do you trust your employees?
Do they trust you?
Do your employees trust each other?
Trust is an essential element of a great workplace.
With trust, there’s cohesion and effective team work, and company goals can be achieved and even surpassed.
Employees need to trust each other to build harmony and a sense of security among themselves.
Trust is also vital for healthy management-employees relationships.
The employees need to trust the management to have their (employees) best interest at heart.
Both parties need to believe in each other’s ability to effectively carry out their duties without fail.
Without trust, people become self-cantered, suspicious of each other, respect is lost, and productivity is hampered.
How can managers and employees build trust at the workplace?
1) Be honest
Honesty not only earns you trust at the workplace but also respect.
Employees who are honest with each other trust each other.
Also, people respect leaders who don’t lie to them, even when it’s time to discuss difficult matters.
Employees will see through the seemingly harmless lies you tell and lose their trust in you.
Dishonesty weakens the team and ultimately affects productivity.
2) Lead from the front
Managers must always remember that the team feeds off their energy.
Don’t tell your team where to go, lead the way and they’ll follow.
This not only earns you their loyalty but also their trust.
Avoid blaming them when something goes wrong and recognise each member’s effort when the team succeeds.
Difficult as it may be to do, building trust calls on you to be one with the team, to rise and fall with them.
3) Effective communication
Whether among employees or between employees and managers or supervisors, effective communication is vital to cultivating trust at the workplace.
Share important information with the team on time, which proves that you have no hidden agendas.
Adopt a culture of holding regular face to face meetings where the team can discuss the progress of their teamwork or individual projects.
Open communication also gives individuals the opportunity to appreciate divergent views and respect each other’s opinion without feeling disrespected or intimidated.
4) Be consistent
Do what you say you’ll do and people will learn to trust your word.
For example, as a manager, you must work hard to maintain company standards so employees can trust your leadership skills.
When employees find you trustworthy, they’ll even go the extra mile to support you in achieving company goals.
Respect all employees and recognise each team member’s contribution, regardless of their position.
The company driver needs to feel as important as the chief accountant.
Unfairness makes you as the manager/leader untrustworthy and this negatively affects the motivation of the team and individuals which leads to low productivity.
6) Admit your mistakes
Managers often find it difficult to admit their mistakes because they think it makes them look weak.
Ironically, it only makes you look strong, strong enough to swallow your pride and accept your faults in the presence of your subordinates.
Taking responsibility for your mistakes makes you appear more human and approachable to your employees and thus trustworthy.
If you want even more information, read this post.